Transforming Lives Through Compassionate Care

Children and young people will receive care and support that is tailored to meet their specific needs. Dignity and respect –We will ensure children and young people, at Holly House, are given appropriate support to help them to be independent to fulfil their potential, and to be involved in their respective local communities

Nurturing Children’s Services is an inclusive organisation committed to anti-discriminatory practice. All children and young people are safeguarded and protected equally, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation. Additional needs and barriers faced by minority ethnic and disabled children are recognised.

We will implement safeguarding measures at Holly House to prevent harm to children and young people. This includes a risk assessment strategy to minimize harm during care delivery, and ensuring staff possess necessary knowledge, qualifications, experience, competence, and skills through learning opportunities.

We will ensure that all children and young people are safe and protected from harm. This includes a safeguarding policy and procedures, and a named safeguarding lead who is responsible for the safety of children and young people.

Nurturing Childrens Services will ensure staff follow complaint-handling systems to monitor and consider all complaints seriously, responding sensitively. Investigations will be comprehensive, timely, and outcomes communicated to the complainant. Learning areas will be identified, discussed, and improved.

Nurturing Childrens Services robust whistleblowing policy and staff training ensure all staff, children, young people, and third parties actively report concerns, addressed promptly, and inform professional development and practice.

Nurturing Children’s Services will ensure that it complies with regulatory standards, regulations and government guidance that underpins its services relating to children’s homes in England.

Nurturing Children’s Services will ensure that our staff comply with these essential standards through appropriate levels of support, training and supervision that is reflective, empowering, and insightful to effectively assist them in their role.

Nurturing Children’s Services will recruit and retain competent staff who share our values and essential standards for safe and appropriate care. These are integrated into recruitment, on-boarding and retention strategy, with accountability held on a daily basis.