Privacy Policy
Nurturing Children Services - Protecting Your Privacy
Last updated: 5 September 2025
Introduction
Nurturing Children Services ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nurturingchildrensservices.co.uk/or use our childcare services.
As a childcare service provider in the United Kingdom, we are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities under these laws seriously and are committed to ensuring the privacy and security of all personal information we process.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Names, addresses, telephone numbers, email addresses
- Child Information: Names, dates of birth, medical information, dietary requirements, emergency contacts
- Parent/Guardian Information: Names, contact details, employment information, emergency contacts
- Staff Information: Names, addresses, qualifications, DBS checks, employment history
- Financial Information: Payment details, bank account information (processed securely)
- Health Information: Medical conditions, allergies, medication requirements
- Special Educational Needs: Information about disabilities or additional support requirements
Website Information
When you visit our website, we may collect:
- Technical Data: IP addresses, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Cookies: Small text files stored on your device (see Cookie Policy below)
- Form Data: Information submitted through contact forms, job applications, referrals
How We Use Your Information
Childcare Services
- Providing safe and appropriate childcare
- Managing child registrations and placements
- Maintaining health and safety records
- Communicating with parents and guardians
- Processing payments and fees
- Meeting regulatory requirements
Business Operations
- Staff recruitment and management
- Training and development records
- Financial management and reporting
- Quality assurance and improvement
- Marketing and communications
- Website functionality and improvement
Legal Basis for Processing
Under UK GDPR, we process personal data based on the following legal grounds:
Consent
When you explicitly agree to our use of your data
Contract Performance
To fulfill our childcare service agreements
Legal Obligation
To comply with childcare regulations and safeguarding requirements
Vital Interests
To protect the health and safety of children
Information Sharing and Disclosure
We may share your information with:
- Regulatory Bodies: Ofsted, local authorities, health and safety inspectors
- Emergency Services: Police, ambulance, fire services when necessary
- Healthcare Professionals: Doctors, nurses, therapists involved in child care
- Educational Authorities: Schools, colleges, educational support services
- Legal Authorities: Courts, solicitors when legally required
- Service Providers: IT support, payment processors, insurance companies
- Family Members: Parents, guardians, emergency contacts as appropriate
We will NOT share your information for:
- Commercial marketing purposes (without consent)
- Sale to third parties
- Unauthorized access or disclosure
- Purposes unrelated to childcare services
Data Security
Technical Measures
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates
- Access controls and authentication
- Data backup and recovery systems
Organizational Measures
- Staff training on data protection
- Confidentiality agreements
- Regular security audits
- Incident response procedures
- Physical security measures
Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy:
Your Rights
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Restrict
Limit how we use your data
Right to Portability
Transfer your data to another service
Right to Object
Object to certain processing activities
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Note: Some rights may be limited in certain circumstances, particularly where we have a legal obligation to retain data or where the rights of children are involved.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
Essential Cookies
Required for website functionality, security, and accessibility. These cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website to improve user experience.
Preference Cookies
Remember your settings and preferences for future visits.
Cookie Control: You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.
Children's Privacy
As a childcare service, we are particularly committed to protecting children's privacy and personal information. We follow the Children's Code (Age Appropriate Design Code) and additional safeguards for children's data.
We obtain parental consent before collecting personal information from children under 13
We use age-appropriate language and design in all communications
We implement additional security measures for children's data
We provide clear information about data use in child-friendly language
Contact Information
Data Protection Officer
Email: dpo@nurturingchildrensservices.co.uk
Phone: 020 1234 5678
Address: Data Protection Officer
Nurturing Children Services
[Your Business Address]
United Kingdom
General Enquiries
Email: info@nurturingchildrensservices.co.uk
Phone: 020 1234 5678
Website: www.nurturingchildrensservices.co.uk
Complaints
If you have concerns about how we handle your personal data, you can:
- Contact our Data Protection Officer first
- Raise a complaint with the Information Commissioner's Office (ICO)
- Visit: ico.org.uk
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email or website notice for material changes
- Obtain fresh consent where required by law
- Provide a summary of key changes
We encourage you to review this policy periodically to stay informed about how we protect your information.
This Privacy Policy is effective as of 5 September 2025 and applies to all personal data processed by Nurturing Children Services.
© 2025 Nurturing Children Services. All rights reserved.